As an Industrial Designer focused on appliance design, I pay attention to a wide variety of consumer product design. I look at design trends in interior design, electronic products, architecture, car design and even fashion.
Trying to predict the future of appliance design, particularly of controls, is really challenging, especially as technology evolves at such a fast pace. Our goal is to be innovative but never to lose sight of the consumer’s needs as they relate to simple, intuitive interactions with machines.
To this end, I have spent the last four months with a variety of people working on a project to predict the future of refrigerator dispenser controls. So how many designers does it take to design an innovative appliance? More than you’d think! Internally, I have worked with our awesome team of designers, Consumer Insights researchers, Product Managers, Engineers, Marketing Specialists, and Technology Gurus. But we don’t stop with the internal teams. The true experts are the people that use our appliances everyday, those who spec them for their clients, and the salespeople who sell them.
To get this valuable input, we started listening. We held a design summit with top interior designers at our Monogram Design Center in Chicago. We traveled to the northeast to talk to key retailers about how they sell appliances and what their customers are looking for. And most importantly, we went into consumer’s homes to study how they interact with their appliances and ask what features they’d like to have. As we continue to move forward on this project, we will build prototypes and put them in front of consumers for testing and validation of our concepts.
In the end, it isn’t just designers who design great appliances, it takes a village!